Error on Forms/Account Submissions

Resolved

Degraded performance

Started 6 months agoApril 11, 2026Lasted 47 hours 27 minutesApril 11, 20262:09 PMApril 13, 20261:37 PMUTC

Updates

Resolved
April 13, 2026 at 1:37 PMUTC
Resolved
April 13, 2026 at 1:37 PMUTC
This incident has been resolved.
Monitoring
April 11, 2026 at 2:21 PMUTC
Monitoring
April 11, 2026 at 2:21 PMUTC
A fix has been implemented and we are monitoring the results. You are now able to submit forms and update accounts as expected.
Investigating
April 11, 2026 at 2:09 PMUTC
Investigating
April 11, 2026 at 2:09 PMUTC
We are currently investigating an issue related to form submissions and account updates displaying an error message upon submission/save. We will share further updates as they become available.

Shulcloud - Error on Forms/Account Submissions – Incident details